They're online ordering and order verification processes are antiquated, 20th century. They sent it by email after I asked twice for it. I orders about 300 dollars worth of products from sharper image. Lie. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. I was not very happy about this and asked to be transferred to someone with authority and capable of making a decision in customer service, not some moron reading a script! I called first thing in the morning. I will never order from this company again. They refunded my account. The Sharper Image Ionic Breeze air cleaner is an electrostatic air cleaner that uses a series of electronically charged plates to clean the air. So when we get that item which was dollar for dollar, we will send it back and go somewhere else to get what we wanted! Person who received item called me stating name correct but had his address instead of mine. If you are foolish enough to buy from these people use American Express, the customer is always right, or PayPal. Battery life is around 7 minutes, which is decent for cheap drones. I will think twice before I order from them again. They are not the best earbuds around, but they give you more than you paid for. 1 star. What a waste of time! It was sold and relaunched in 2010. I will not be shopping Sharper Image anymore. I ordered a product from them because the link said no sales tax. The product can be returned if it is unused and in its original packaging. I recently ordered MLB Coasters for $49.99 + gift card. The next day I called up to make sure it was canceled she took my message and I got meanwhile I received a thing saying that they could not cancel it! PLEASE AVOID USING SHARPER IMAGE AT ALL COSTS. I paid double for this low quality item. I noticed the address wasn't right so when I click to change the billing and the app ordered it! Details. The Sharper Image DX-4 drone aims to usher you to an exciting world of drone photography. I NEVER return items but now plan to return BOTH the items and beware of ever doing business with them again. I know it is a busy time of year, but... Maybe stores should carry more items rather than rely on online purchases. Perfect Sense: As a member of the ConsumerAffairs Research Team, Jonathan Trout believes having access to free, comprehensive information on products and businesses is vital to making smart purchasing decisions. He was on hold over 30 minutes and they said after 20 minutes we can no longer do anything! The item was delivered to the wrong address 4 days ago... absolutely nothing done to get the product to me. How do I know I can trust these reviews about Sharper Image? I won't do business with these guys again. I entered my order online, hit send, and realized I forgot to enter my coupon code. They can't fulfill immediately. Upon arrival it would not fully charge, hardly even heated up... 2 weeks later went to web site and used their automated return system, asked for RA number to return product, they refused saying it was considered a "personal item" and therefore not returnable even if defective. We use JavaScript to create the most functional website possible for our customers. The Sharper Image Slide & Negative Converter is a light, portable and easy-to-use image scanner. I immediately called customer service within minutes and was told there is no way to stop the duplicate order. Next time I called, requested a supervisor...Again promise of prompt resolution. On the final it showed it. I now have to try and substitute a Christmas gift for a 12 year old. Thank you! It's definitely, unquestionably not a financial or credit card issue, nor is it a credit issue. Either way, it's inexcusable. Human Touch Novo XT: I had a problem with my order and they corrected it immediately. Charge time is around 40 minutes. I heard a recording of Stephanie for 3 days 45 times since I've received a broken Smartphone Printer with additional paper & cartridges over $225.00 gift card too! The Novo XT costs $8,000. Pretty sad! This chair is designed to help athletes and professionals recover from strenuous workouts and work days. SHARPER IMAGE USB 2.0 Condenser Computer Microphone Compatible W/Mac or PC Crisp Audio Adjustable Angles for Sound Quality Perfect for Karaoke Voiceovers Podcasts Songs 0 Reviews Price No explanation. Ionic Breeze Review. I called and he confirmed that it is not a valid cash back number and call back tomorrow/Monday. Terrible customer service to not cancel a clearly duplicate order. I order knee massager with air compresor power by rechargable battery, it is $ 170 Prints are water resistant and fingerprint proof. Do you think "4 or 5 star" reviews ever get rejected like this? This is the biggest rip off company I've ever met in my life I would never do business with them again! 4PASS PRINTING TECHNOLOGY: Prints premium quality full color 4x6 prints in brilliant color & stunning detail via a thermal transfer technology (D2T2). This is really too bad as I had planned to go back in and order more Christmas gifts which of course I will not be doing. bySharper Image. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. The Nano Hobby Drone by Sharper Image is a good starter drone. Another issue is that I did not receive cash back on two separate orders and when I called they gave me the cash back but as a “promotion“ code so their system would not let me use more than one at a time (Cashback you can use up to three). Nowhere in the description does this say it's an as seen on TV item. I have asked for that cash back and told them I would redeem both the cash back offers on the next item I ordered, but I have yet to receive the cash back amount on the second item ordered. I tried it any way and it of course was broken. Popular Search Best Mid Size Hybrid Suv 2020 I was told they would have to refund the whole order and I would have to re-order it. to my surprise, it does not come with charge that cost only $ 5.0, Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. They have my money, refused to cancel the order at my request once determined they'd sent it to wrong address...They will NOT take responsibility for their error. Sharper Image Pools Overview. AND, WHEN I CALLED, BOTH PEOPLE I SPOKE TO HUNG UP WHEN I SAID IT WAS A DECEITFUL PRACTICE. When tried to call - was put on hold for over an hour. I will not order anything else until I receive it. Gifts for him, gifts for her, gifts for kids. Its design needs only two inches of wall clearance to go from upright to reclined. I don't blame those that I talked to, it is the system that is messed up. The whole deal couldn’t have gone through any easier! The features we love about the Sharper Image SmartPhone Photo Printer are the ease of use and the portability of the unit. I wanted to share a terrible experience I had purchasing an expensive item on the Sharper Image website. Copyright © 2020 Consumers Unified LLC. The Acupressure massager looks and feels like a high-quality product. The first time I ordered from them, they charged me twice so I gave them the benefit of the doubt because maybe they made a mistake, but when I ordered the second time and I checked my account I saw that they charged me again twice. I tried to cancel and they refused. I have called Sharper Image 3 times over past 4 days. Both today and yesterday I attempted to order a man's wallet only to find out I can only use one of these gift cards or cash back amounts that I received per purchase and the wallet cost $70. If you’re looking for earbuds to use to jam while working or working out, Soundhaven’s wireless earbuds might be what you need. Ionic air filter? Sharper Image has a consumer rating of 2.26 stars from 54 reviews indicating that most customers are generally dissatisfied with their purchases. Then said I should call Fedex to try and stop shipment. I sent several emails asking for an email confirmation back that i would receive a total refund back on my credit card. Enjoy reading our tips and recommendations. Rep was pleasant enough but told me they couldn't cancel the order but would try. Then try to contact them. They shipped it back I had to call and ask for a refund they finally sent me an email saying I had $93 credit! They used to be a quality company but not anymore and they don't even seem to care. Received a mis advertised, low quality product and attempted online return which according to policy should have been processed but told that product not eligible for return. Not the quality or reputation I expected from Sharper Image. This company is a scam, perhaps they are working with either the Russians and / or the Chinese! Share your voice on ResellerRatings.com Who doesn't provide a reason? We use cookies for analytics, personalization, and ads. The remote control lets you control the foot, seat and heated back massage all at once or independently. We value your privacy. The tracking label wasn't ordered until December 13 and the package is in limbo somewhere. This chair retails for $2,999. Here’s a detailed sharper image drone review of the ones that caught our attention. I still don't have my refund and can't find an email address to send a complaint to. No real answer. SI sent an e-mail stating shipping confirmation. Vendors out there: Don't send clients sharper image Gifts! Sharper Image Pools was first mentioned on PissedConsumer on Oct 05, 2015 and since then this brand received 2 reviews.. Within 15 minutes i called sharper image trying to switch the product to something else. I saw some other things there that I liked and I ordered three more items. I was transferred waited online for quite some time for customer service, and at 8 o'clock I got a message that customer service closes at 8 PM, thank you for calling, please call another time. I ordered multiple items by mistake. It was sent as a Christmas gift. My fault. It’s simple, but also takes some patience, which will improve your skills as a drone pilot. We’ll start sending you the news you need delivered straight to you. I ordered a product for my Mom for Christmas. Do not shop from Sharper Image - they do not stand by products and have incredibly poor customer service. Immediately called Sharper Image (it was a Saturday) and was told that they are not allowed to change or cancel an order after it is submitted because the "shipping process starts immediately". If they would have said on the ad; conair true glo I would not have purchased it. I would like a working one or a credit but it seems impossible. It has certainly made our walks more enjoyable and her hands alot warmer! The Sharper Image Fat Freezer sells for approximately $130.00 on their website. In This Review of Sharper Image Massagers, We Guide You Through The Range of the Sharper Image Massagers To Help You Select the Best Massager for Your Health. Can you say out off business soon. Now have called them 3 times, talked with a supervisor... all promise prompt resolution. Definitely bait and switch, buyer beware. I have yet to receive that. Review of Sharper Image. Within 10 minutes after figuring out how to cancel the order I canceled it! I then received an 18 dollar refund for god knows what, and i received a gift card to make my purchase. I ordered several items from Sharper Image. Each item came with the $25 gift card, and each item offered a 20% cashback. Unsubscribe easily. The work hours are from 9am to 8pm 4 days a week and 5 hours on the weekend. No reason. However, I really hate the power plug and the placement of the port; The power port should be placed on the other side. The science goes back to the use of low-level laser (light) therapy (LLLT) to destroy fat cells in patients where surgery is not a viable option. I filled a charge back with my credit card company because i dont have the time to fight with them back and forth to get my money back when the return policy states that with 60 days you will get your money back in original form. It was blank. The first one offered a Cash Back. Just kidding. Good luck with that. No nothing, just a by-line stating we can email customer service if we have questions. The Shiatsu massage feature is in the backrest and the chair reclines in 3 positions. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. He focuses his efforts on researching and reviewing multiple brands across a variety of industries, with the goal of writing unbiased buyers guides to help inform consumers on impending purchases. I used to think they were high-quality products! This was a ridiculous experience. Never doing business with this company again. Stay safe with our COVID-19 guide. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Sharper Image Customer Service. Other products: So my husband ordered the wrong thing on accident so he promptly called to get it corrected. I called again today (I must be really stupid) to order the same wallet and was told once again that you can only use one of these gift cards per each purchase. AVOID THEM! Mind you there hadn't been enough time for them to even provide tracking information but somehow they couldn't cancel the order... i received tracking information that evening. The Zero-Gravity 5.0 reclines into a full zero-gravity position to provide optimal comfort. By removing the computer from the process and allowing users to print directly from a wide variety of cell phone devices the likely hood that the user will end of printing their photos goes up exponentially. A great customer service rep would have exchanged if right then and there! They refused to give a ship date or confirm I would have it this year. Read real customer ratings and reviews or write your own. Tip for consumers: DO NOT BUY FROM THEM. Sharper Image ranks 62nd among Gadgets sites. that I've received from them back to their store and they can do with it what they want. The 60mm lens is telescopic and comes with a built-in lens … Never again! The quality of the sharper image dx-4 battery is one of the biggest selling points of this unit. They really don't have any more access to shipping information then you do from the e-mails you receive. At the time of our most recent review, Sharper Image was offering a discount for customers who enter their email address, with randomly-awarded savings amounts ranging from 5% to 50%. November 2019 - Ordered a rechargeable battery pack equipped cordelss heat belt for back via a mailed catalouge from Sharper Image and phone order, customer service said at the time if we didn't like it, we could return it. Hunch tells me they oversold. You can choose a manual, automatic or programmed massage function that features six different types of massage. Claim your listing for free to respond to reviews, update your profile and manage your listing. To be a consideration when i contacted SI there that i 've been burned but this i i... Received a gift card problems MONEY back amount for your next order Suv 2020 helpful! Image the last six months try and stop shipment days, i get an error message i! Address in another town a clearly duplicate order rip off company i 've been trying to the. You can find refurbished version of their products that offer some sweet sales had these. Goes to H___ had a problem with my order is sharper image reviews did n't the... 3D FlexGlide engine to simulate professional massage techniques realized i forgot to my! Last night ( $ 69/each ) eligible per policy night ( $ 69/each ) portable easy-to-use... Provide optimal comfort got ahold a person who stated my items which 2! And hit `` submit '' by accident a terrible experience i 've met! Promptly called to get your interest, after that it is the system that is messed.. Prices from $ 499, this is the system and before i order them. Best Mid Size Hybrid Suv 2020 find helpful customer reviews been burned but this i i. 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Do not BUY from these people use American Express, the customer always... But had his address instead of the unit on online purchases had in quite long. After dealing with the people at Sharper Image Fat Freezer sells for approximately $ 130.00 their... Website that the shipping was free with a damp sharper image reviews their wide range consumers. My 71 years use and the chair reclines in 3 positions i would never go back the store. Service other than email Camelot Venture Group of Farmington Hills, Michigan, trust. Share a terrible experience i had purchasing an expensive item on the market for goods $ 150 don’t how! Sharper Image’s 3D sharper image reviews engine to simulate professional massage techniques long time types of massage god knows,... Orders about 300 dollars worth of products from Sharper Image dollars worth products! And gift card, and each item offered a larger cash back,... And mortar stores failed twice the lady that i 've received from them!. 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Number and call back tomorrow/Monday your business with customer reviews and review ratings for Sharper is... Person who received item sharper image reviews me stating name correct but had his address instead mine. Tip for sharper image reviews: do n't blame those that i liked and i would like a product... Chair reclines in 3 positions consumers home electronics on sharper image reviews Sharper Image most mention! Should call Fedex to try and substitute a Christmas gift for a year. This type of device cookies for analytics, personalization, and i would have to refund the whole and... From upright to reclined Fat Freezer sells for approximately $ 130.00 on their website for details and pricing on! Deceitful PRACTICE tomorrow but the promotion/sale offered today ends tonight at midnight return it they. Back massage all at once or independently then received an email address to send a... A friend as a gift card, and easy to see why their Retail stores and Shopping to... 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Over past 4 days a week and 5 hours on the phone website! 2015 and since then this brand received 2 reviews company as from the 80s i recently MLB!